Frequently asked questions
Can I edit my order?
Even after your order has been submitted, you can edit this order anytime before your order deadline date. Add items simply by shopping the store as normal. Remove any items by selecting your order details.
How much freezer space will I need?
As a general rule of thumb, one cubic foot of freezer space will hold up to 25 pounds of meat.
Processing and Inspection
Our beef is inspected, processed and onsite USDA inspectors oversee the daily processing and packaging of all products for safety and compliance with government regulations.
Unlike a common industry practice, our product does not spend time fresh on a sales shelf and then frozen as a last resort to extend its life. Rather, all of our meat products are flash frozen immediately after processing to preserve freshness. With poultry, we'll typically chill them on ice for 2-3 days to insure maximum tenderness. For our grass-finished beef, our processors allow us to have the beeves hang for 3 weeks to provide tender dry-aged beef cuts.
How long will product last in my freezer?
Cuts will stay fresh up to one year in the freezer as long as the vacuum seal has not been compromised. If a seal should happen to come loose, the product should be fine. Just use this package first. Once product has been thawed, they should be cooked within two to three days of refrigeration.
Are Pleasant Valley Family Farms products certified organic?
While our farm is not technically "certified" organic by the USDA, we do adhere to organic farming principles and practices. Some of our practices go beyond "organic" standards, like requiring that most of our ruminant animal products are 100% grass-fed and produced without grain or grain by-products and our poultry being fed only non-GMO organic feed.
At the end of the day, we would encourage you to put your trust in our family and our farm rather than in a stamp that relies on costly inspections and government regulators.We believe that the very best form of producer-to-consumer accountability and transparency exists when consumers take an active responsibility to develop a connection and relationship with the farmer who produces their food!
Do you offer tours of your farm?
Absolutely! We always enjoy offering a behind the scenes look into our operations and animals on our scenic farm located just 10 minutes from downtown Lancaster,OH. We're excited to share the how and why we've chosen to do agriculture nature's way and show you the benefits of regenerative agriculture. Just hit "SAY HELLO" to request a tour and we'll look forward to meeting you!